中国临床心理学杂志

情绪智力、大五人格与行政管理干部工作倦怠的关系

作者：周丽¹ 曾文洁² 蔡太生¹ 朱虹¹

单位：1. 中南大学湘雅二医院医学心理学研究所湖南长沙410011
2. 湖南省社会主义学院教研部湖南长沙410000

关键词：工作倦怠情绪智力大五人格

分类号：B842.6

出版年,卷(期):页码：2011,19(3):380-381

摘要：

目的：考察行政管理干部工作倦怠的特点及其与情绪智力、人格特质的关系。方法：采用工作倦怠通用量表、情绪智力量表及大五人格量表对湖南省302名行政管理干部进行测评。结果: 该群体有57.3%的人存在工作倦怠状况，且主要表现为无效能感。分层回归分析结果显示，在控制了人口统计学变量后，大五人格所能解释的工作倦怠的方差变异量，在情绪衰竭、玩世不恭和无效能感分别为16%、17%和21%。而在引入情绪智力后，所能解释的总方差变异量又分别提高了2%、5%和7%。结论：大五人格、情绪智力因素能够有效的预测行政管理干部的工作倦怠。

Objective:explore the characteristics of job burnout and its relationship with emotional intelligence andbig five personality of administration cadres.Methods:302 administration cadres in our province were assessed with theMBI-General Survey,Wong and Law Emotional Intelligence Scale and Big Five Personality Scale.Results:57.3% of thisgroup tended to have job burnout,mainly ineffective.Hierarchical regression indicated that 16% variance of exhaustion,17% variance of cynicism and 21% variance of professional efficacy were explained by big five personality.Moreover,afterentering the emotional intelligence factors,the sum of variance respectively increased by 2%、5% and 7%.Conclusion:Big five personality and emotional intelligence were powerful predictors of job burnout.

基金项目：

湖南省哲学社会科学基金项目(09YBA100)

作者简介：

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