中国临床心理学杂志

心理契约破坏与组织公民行为的关系——组织认同感与心理资本的作用

作者：巢琳¹ 杨婉君¹ 李放² 郑雪¹ 杨程¹

单位：1. 华南师范大学心理学院广州 510631
2. 四川师范大学教师教育与心理学院成都 610101

分类号：R395.6

出版年,卷(期):页码：2016,24(6):1083-1086

摘要：

目的：探讨心理契约破坏对组织公民行为的作用机制。方法：采用问卷调查法对广州13家公司的283名在职员工进行调查。结果：①心理契约破坏与组织公民行为呈显著负相关关系；②组织认同感在心理契约破坏与组织公民行为之间起部分中介作用；③心理资本对组织认同感的中介作用具有调节效应，心理资本调节了组织认同感到组织公民行为之间的关系，具体而言，对心理资本较低的员工来说，组织认同感的降低对组织公民行为的消极影响更显著。结论：心理契约破坏对员工组织公民行为的影响是有调节的中介效应。

Objective: To explore the mechanism by which how psychological contract breach affects organizational citizenship behavior. Methods: 283 employees from 13 companies in Guangzhou were recruited by the questionnaire method. Results: The results indicated that:① there was a significant negative correlation between psychological contract breach and organizational citizenship behavior; ② organizational identification played a partial mediating role between psychological contract breach and organizational citizenship behavior; ③ psychological capital moderated this mediating effect. Psychological capital moderated the effect of organizational identification on organizational citizenship behavior. Specifically, the negative effect of organizational identification reduction on organizational citizenship behavior was stronger in the employees with low level of psychological capital, compared to those with high level of psychological capital. Conclusion: Our findings suggest a moderated mediating effect of psychological contract breach on organizational citizenship behavior.

基金项目：

本研究得到教育部人文社会科学重点研究基地项目（12JJD190005）基金的资助

作者简介：

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