中国临床心理学杂志

企业员工人格、团队认同及其职业倦怠间的关系

作者：徐宁¹ 2 周明洁¹

单位：1. 中国科学院心理研究所心理健康重点实验室北京100101
2. 中国科学院研究生院北京100039

关键词：大五职业倦怠团队认同

分类号：R395

出版年,卷(期):页码：2011,19(4):525-527

摘要：

目的：探究企业员工人格和团队认同对职业倦怠的影响。方法：采用大五人格量表、职业倦怠量表和团队认同量表，对635名来自不同公司的员工进行测评。结果：分层多元回归结果表明：①神经质维度可以显著预测情感衰竭和玩世不恭维度(P<0.001)，责任感维度可以负向预测成就感低落维度(P<0.001)，外向性可以显著预测玩世不恭维度(P<0.01)；②团队认同对情感衰竭、玩世不恭和成就感低落三个维度都有显著的负向预测作用(P<0.001)；③团队认同在外向性和情感衰竭及成就感低落的关系中起到中介作用(P<0.05)，进一步的Sobel Z检验证实上述结果(P<0.001)。结论：企业员工的人格各维度对职业倦怠有不同的预测作用，团队认同在其中起着重要的中介作用。

Objective:explore the relationship among personality,team identification and job burnout of the enterpriseemployees.Methods:The Chinese version of BFI-44,Burnout Inventory and Team Identification Inventory were administratedto 635 employees from various companies on line.Results:①Neuroticism had a significant main effect on emotionalexhaustion and cynicism (P<0.001),responsibility had a significant main negative effect on reduced personal accomplishment,and extraversion had a significant main negative effect on cynicism;②Team identification had a significanteffect on emotional exhaustion,cynicism and reduced personal accomplishment;③Team identification mediated the relationshipbetween extraversion and emotional exhaustion and reduced personal accomplishment.Conclusion:Enterpriseemployees’ personality has different predicting effect on burnout,and team identification is an important mediating role inthe relationship between them.

基金项目：

国家自然科学基金(70801060)；中科院心理所青年基金(09CX093009)支持

作者简介：

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